WHAT TO EXPECT
Terms & Conditions
Last Updated: September 10, 2026
These Terms and Conditions govern purchases made through the Icon Containers website and the use of this website. By placing an order, submitting payment, or using this website, you agree to these Terms and Conditions.
Products and Services
Icon Containers sells shipping containers and related products and services.
Product photographs, descriptions, dimensions, colors, condition ratings, and other information are provided to help customers understand what they are purchasing. Shipping containers are industrial products and may show signs of previous use, including dents, scratches, surface rust, repairs, markings, discoloration, or other cosmetic wear unless specifically represented as new.
Actual container appearance may vary from photographs displayed on the website. Photos may be representative of a container type, size, or condition rather than the exact unit delivered unless the listing specifically states otherwise.
Product Availability
All products are subject to availability.
Submitting an order does not guarantee that a particular container or product remains available. If an ordered product becomes unavailable before fulfillment, Icon Containers may contact the customer to discuss an alternative product or other available options.
Icon Containers reserves the right to limit quantities, decline an order, or discontinue a product or service at any time.
Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
Product pricing may change without notice. The price applicable to an order is the price displayed or otherwise agreed upon when the order is placed.
Additional charges may apply for delivery, placement, modifications, site-specific requirements, taxes, or other services. Applicable charges will be disclosed during checkout, through a written quote, or before the customer approves the applicable service.
Orders
Customers are responsible for reviewing their order information before submitting payment.
An order may include information such as:
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Container size and type
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Container condition
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Quantity
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Delivery location
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Delivery services
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Modifications or special requests
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Customer contact information
Icon Containers may contact the customer to verify information necessary to complete an order or arrange delivery.
Providing inaccurate or incomplete information may delay fulfillment or result in additional charges.
Payment
Payment must be made using one of the payment methods made available by Icon Containers.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.
Orders may be subject to payment verification before they are scheduled for delivery.
Taxes
Customers are responsible for applicable sales, use, local, or other taxes associated with their purchase unless those taxes are collected directly by Icon Containers.
Delivery
Icon Containers provides delivery within its designated service area.
Delivery availability, pricing, and scheduling may depend on the customer’s location, container size, equipment requirements, road conditions, site accessibility, and other factors.
Delivery dates and times are estimates unless specifically confirmed otherwise.
Delays may occur because of weather, transportation conditions, equipment problems, road closures, scheduling issues, safety concerns, or circumstances outside the reasonable control of Icon Containers.
Customer Site Responsibilities
The customer is responsible for providing accurate information about the delivery location and ensuring that the property is suitable and accessible for delivery.
Before delivery, the customer is responsible for identifying potential obstacles or hazards, including:
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Gates and access restrictions
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Narrow roads or driveways
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Low-hanging branches
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Overhead utility lines
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Underground utilities
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Septic systems
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Soft or unstable ground
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Steep grades
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Structures, fences, vehicles, or other obstructions
The customer is also responsible for obtaining any permits, approvals, permissions, zoning clearances, or other authorizations required for placement of the container on the property.
Icon Containers may decline or stop a delivery when conditions are unsafe or when the delivery cannot reasonably be completed without risk to people, equipment, property, or the container.
Additional delivery charges may apply when inaccurate site information, inadequate access, unsuccessful delivery attempts, or conditions outside the originally disclosed scope require additional time, equipment, or transportation.
Container Placement
The customer is responsible for determining where the container will be placed and for preparing an appropriate location.
The placement area should be reasonably level, stable, accessible, and capable of supporting the container and delivery equipment.
Icon Containers is not responsible for settling, shifting, drainage problems, site preparation deficiencies, or other conditions affecting the container after placement unless specifically agreed to in writing.
Inspection
Customers should inspect the container at delivery when reasonably possible.
Any concern involving an incorrect container, delivery damage, or another material issue should be reported promptly so Icon Containers can investigate the matter.
Refunds, returns, cancellations, and related remedies are governed by the separate Refund and Returns Policy published on this website.
Modifications and Custom Work
Any requested modifications, fabrication, painting, accessories, or other custom work must be agreed upon before the work is performed.
Customers are responsible for reviewing and approving the specifications associated with custom work.
Changes requested after work has begun may result in additional charges or scheduling changes.
Website Information
Icon Containers works to keep website information accurate and current. However, errors may occasionally occur involving product descriptions, availability, pricing, photographs, specifications, or other website content.
Icon Containers reserves the right to correct errors or update information when necessary.
If an error materially affects an existing order, Icon Containers will contact the customer when reasonably possible before fulfillment.
Acceptable Website Use
This website may not be used for unlawful purposes or in a manner that could damage, disable, interfere with, or disrupt the website or its services.
Users may not attempt to gain unauthorized access to the website, customer information, administrative systems, payment systems, or other systems associated with Icon Containers.
Intellectual Property
Website content, including text, branding, graphics, photographs, logos, designs, and other materials owned by Icon Containers may not be reproduced, distributed, or commercially used without permission except as permitted by law.
Third-party trademarks and other intellectual property remain the property of their respective owners.
Third-Party Services
The website may use third-party providers for services such as payment processing, website hosting, mapping, communications, analytics, or other business functions.
Use of those services may also be subject to the provider’s applicable terms and privacy practices.
Icon Containers is not responsible for outages, interruptions, or failures caused by third-party systems outside its reasonable control.
Limitation of Liability
To the fullest extent permitted by applicable law, Icon Containers will not be liable for indirect, incidental, special, or consequential damages arising from use of this website or the purchase, delivery, placement, or use of a container.
Nothing in these Terms and Conditions limits rights or remedies that cannot legally be excluded or limited.
Privacy
Information collected through this website is handled in accordance with the Icon Containers Privacy Policy.
Payment information may be processed directly by third-party payment providers and may be subject to their privacy and security practices.
Refunds, Returns, and Cancellations
Refunds, returns, and order cancellations are governed by the separate Refund and Returns Policy available on this website.
That policy is incorporated into these Terms and Conditions by reference.
Changes to These Terms
Icon Containers may update these Terms and Conditions as business practices, services, or legal requirements change.
The current version will be published on this website with the applicable last updated date.
Contact
Questions regarding these Terms and Conditions may be submitted to Icon Containers through the contact information provided on this website.